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Agreement to these terms
These Terms & Conditions (“Terms”) govern your access to and use of AGENTA websites, applications, APIs, and AI agent products (collectively, the “Services”). By creating an account, clicking to accept, or using the Services, you agree to these Terms on behalf of yourself or the organization you represent.
If you use the Services on behalf of a company, you represent that you have authority to bind that entity. If you do not agree, do not use the Services.
This document is a practical template for an AI-agent SaaS offering. It is not legal advice—have counsel adapt it for your entity, regions, and product specifics.
Description of services
AGENTA provides configurable AI employees and automation—including conversational agents, workflow automation, analytics, and integrations you enable. Features, limits, and availability depend on your subscription or order form.
We may modify, add, or retire features with reasonable notice where practicable. We may use subprocessors (e.g. cloud hosting, model providers) to deliver the Services.
Accounts & eligibility
You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account. Notify us promptly of unauthorized use.
You must be of legal age to form a binding contract in your jurisdiction. We may refuse service or close accounts that violate these Terms or pose security or legal risk.
Acceptable use
You agree not to:
- Use the Services unlawfully, to deceive others, or to generate harmful, harassing, or discriminatory content.
- Attempt to reverse engineer, scrape, or overload our systems; circumvent rate limits or security; or probe vulnerabilities without authorization.
- Upload malware, infringe third-party rights, or process special-category personal data without lawful basis and configuration appropriate to your use case.
- Use outputs to train competing foundation models in violation of your plan or our written policies, when applicable.
We may suspend or terminate access for violations or suspected abuse.
Your content & intellectual property
You retain ownership of inputs you provide (“Customer Content”). You grant AGENTA a non-exclusive license to host, process, and display Customer Content solely to provide and improve the Services as described in your agreement and our Privacy Policy.
AGENTA retains all rights in the Services, software, models (where applicable), branding, and documentation. Except for the limited rights expressly granted, no intellectual property is transferred to you.
AI-generated outputs
Outputs may be incorrect, incomplete, or outdated. You are responsible for reviewing outputs before relying on them for decisions affecting health, safety, finance, or legal obligations.
To the extent permitted by law and subject to your plan terms, we may assign or allow you to use outputs as contemplated by the product, but we do not guarantee uniqueness or non-infringement against third-party rights.
Privacy
Our collection and use of personal data is described in the Privacy Policy. Enterprise customers may execute a separate Data Processing Agreement where required.
Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGENTA AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL.
AGENTA’S AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO AGENTA FOR THE SERVICES IN THE SIX (6) MONTHS BEFORE THE CLAIM (OR, IF NO FEES APPLY, ONE HUNDRED DOLLARS (USD $100)).
Indemnity
You will defend and indemnify AGENTA and its affiliates, officers, and employees against third-party claims arising from your Customer Content, your use of the Services in breach of these Terms, or your violation of law or third-party rights, subject to our prompt notice and reasonable cooperation.
Suspension & termination
Either party may terminate for material breach if uncured after written notice where cure is possible. We may suspend access for security, legal, or non-payment reasons.
Upon termination, your right to use the Services ceases. Provisions that by nature should survive (e.g. liability limits, indemnity) will survive.
Governing law & disputes
These Terms are governed by the laws of India (excluding conflict-of-law rules), unless your order form states otherwise. Courts located in Jaipur, Rajasthan shall have exclusive jurisdiction, subject to mandatory consumer protections where applicable.
Contact
For questions about these Terms:
AGENTA · Email: sales@technoderivation.com · Phone: +91 9549828228